Privacy Policy

Last Updated: November 28, 2025

At Netrakshak VPN, your privacy is our top priority. We are committed to protecting your personal information and ensuring transparency about how we handle your data.

1. Information We Collect

We believe in data minimization. We only collect what is strictly necessary to provide our service.

Personal Information

  • Email address (for account management)
  • Payment information (processed securely by third-party providers)

Usage Data (Non-Personal)

  • App version, Device OS version
  • Bandwidth and connection duration (for bandwidth management)

2. Strict No-Logs Policy

We guarantee a strict no-logs policy for our VPN service. This means:

We DO NOT collect or store:

  • Your browsing history
  • Traffic data or content
  • DNS queries
  • Original IP address
  • Any information that can identify what you do online

3. How We Use Information

The limited information we collect is used solely for:

  • Providing and maintaining the Service
  • Processing payments and subscriptions
  • Customer support and troubleshooting
  • Sending important service updates

4. Data Security

We implement industry-standard security measures to protect your data.

  • WireGuard® protocol for top-tier encryption
  • Secure servers with strict access controls
  • Regular security audits

5. Third-Party Services

We may use trusted third-party services for payments and analytics. These providers have their own privacy policies.

6. Children's Privacy

Our Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Support

24/7 Live Chat & WhatsApp (Nepali, Hindi, English)

By using Netrakshak VPN, you confirm that you have read, understood, and fully agree to this Privacy Policy.